Reference

How fa779 Handles Your Personal Data

This Privacy Policy covers what data fa779 collects when you use our platform, how we store it, who can see it, and what rights you hold over it.

Data collected at account creationbKash, Nagad, Rocket transaction recordsCookie and device dataYour right to request deletionHow to reach our privacy team

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PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have questions about how your data is stored, want to update incorrect information, or need to request a copy of what we hold, our support team handles privacy requests directly. Use the channels below. We aim to acknowledge your request promptly and resolve it within the timeframe local law requires.

Email Privacy Request Send a written request to our privacy address. Include your registered phone number and a brief description of what you need — data copy, correction or deletion.

Live Chat on Mobile Open the chat icon from any page on fa779. Our support agents can route your privacy query to the right team and confirm receipt of your request on the spot.

Account Help Centre Log in, go to Account Settings, and use the Help section to submit a privacy or data query. Your ticket is linked to your account so our team can verify your identity before responding.

What Data We Collect and Why

fa779 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with fa779, we collect the registration details you provide — name, email address, phone number and date of birth. If you deposit or withdraw using bKash, Nagad or Rocket, the transaction reference, wallet number and amount are logged to verify your

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payment and maintain your account history. We also collect device identifiers, browser type and session data to keep your account secure and to detect unusual login activity. This data lets us confirm that the person accessing your account is you. We do not sell your personal
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data to third parties for marketing purposes. Data shared with payment processors — including bKash, Nagad and Rocket — is limited to what those processors need to complete your transaction. Where local law in Bangladesh requires us to retain certain records, we do so for the
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period that law specifies. Your use of this platform and the data rights available to you depend on local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account data and payment records are stored using encryption at rest and in transit. Cookie use on fa779 is limited to session management, fraud detection and performance monitoring — we do not run advertising trackers that follow you across other sites. If you believe your data is inaccurate or you want it removed, you can raise that directly through our support channels. Your rights depend on applicable local law and the eligible regions we operate in.

Encrypted Storage All account data, including your bKash, Nagad and Rocket transaction logs, is stored with encryption. We apply the same standard to data in transit between your device and our servers.

Cookie Policy We use session cookies to keep you logged in and functional cookies to remember your account preferences. No third-party advertising cookies are placed without your knowledge.

Data Retention Rules We retain your account and transaction records for as long as your account is active and for whatever additional period local law in Bangladesh specifies. You can ask us what we hold at any time.

Access and Correction Rights You can request a copy of your personal data or ask us to correct inaccurate details. Submit your request via live chat or email, and we will verify your identity before processing it.

Common Questions About Your Privacy on fa779

These are the questions we hear most from people in Bangladesh about how we handle personal data, payment records and account privacy. If your question is not listed here, our support team can help you directly via live chat or email.

We share only the transaction data that bKash, Nagad or Rocket need to process your payment. That information is not passed to advertisers or any unrelated third parties.

Log in and use the Help section in Account Settings, or contact us via live chat. We will verify your identity first and then send you what we hold within the legally required timeframe.

Yes. You can submit a deletion request through our support channels. We will process it subject to any retention obligations that local Bangladeshi law places on us for financial records.

We use session cookies for login continuity, preference cookies for your account settings, and security cookies for fraud detection. We do not place third-party advertising trackers without disclosure.

Our privacy team handles all data requests. You can reach them via the email address on this page or through live chat. They are the right contact for access, correction or deletion queries.

This policy applies to your use of the fa779 platform. Your data rights and our obligations depend on local law and whether your region is eligible to use our services.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFa779 Glossary InfoNagad PayoutFast

How fa779 Handles Your Personal Data

Reach Our Privacy Team Directly

How We Protect and Manage Your Information

Common Questions About Your Privacy on fa779

01 Does fa779 share my bKash or Nagad details with anyone?

02 How can I request a copy of the data fa779 holds about me?

03 Can I ask fa779 to delete my personal data?

04 What cookies does fa779 use on my phone or browser?

05 Who is responsible for privacy decisions at fa779?

06 Does this Privacy Policy apply to me if I am in Bangladesh?

Privacy Policy

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